Services
Business Computing
Our Quality Management System (QMS) is officially certified to meet the ISO 9001 : 2015 Standard
That helps ensure you get consistent, good-quality products and services from us.
Low cost, Fast and Reliable on-site PC service for your business
Our support team is staffed by some of the brightest and talented technicians available. They provide a comprehensive range of IT services to organisations from all sectors and all sizes.
Services include deploying Cloud computing and installing, configuring and supporting Server and Desktop operating systems and applications.
Remote Support
This is our basic Service Level Agreement (SLA). Our trained engineers will access and manage your systems remotely (i.e. over the Internet) in order to troubleshoot, fix problems and install software.
Fully Managed Support
This is our most popular SLA. Our trained engineers will access and manage your systems remotely (i.e. over the Internet) in order to fix problems and install software but if they can’t connect to, or fix the device remotely, then they will come to site without delay. The SLA also includes regular Preventative Maintenance Visits (PMVs) to check equipment and clean and sanitise mice, keyboards and screens etc.
Fully Managed PLUS Support
This is our premium SLA. Our trained engineers will access and manage your systems remotely (i.e. over the Internet) in order to fix problems and install software but if they can’t connect to, or fix the device remotely, then they will come to site without delay. The SLA also includes regular Preventative Maintenance Visits (PMVs). Also included is an agreed number of on site engineering days per month that can be used for any purpose (e.g. special projects) at a specially discounted price.
Why choose Kingston Technologies Group ?
